Care Instructions
Regularly clean your diamond jewelry to maintain its sparkle by soaking it in a mild soap and warm water solution, then gently scrubbing with a soft-bristled toothbrush. Avoid exposing your jewelry to harsh chemicals like chlorine, bleach, and household cleaners, as these can damage the metal and dull the diamonds. Handle your jewelry with care, avoiding wearing diamond rings or bracelets during activities that could cause scratches or knocks. Store your diamond pieces separately to prevent them from scratching each other or other jewelry items, using a fabric-lined jewelry box or individual pouches, and ensure they are completely dry before storing to prevent tarnish and corrosion. When traveling, use a protective jewelry case to avoid damage from knocks and falls. Periodically inspect your jewelry for loose stones or settings and bring it to a professional jeweler for repair if necessary. Have your diamond jewelry professionally cleaned and inspected at least once a year to maintain its brilliance and ensure the settings are secure. Consider having white gold jewelry re-plated with rhodium periodically to maintain its bright, white finish, and polishing can restore shine to scratched surfaces. Put on your diamond jewelry after applying makeup, perfume, hairspray, or lotions to avoid exposure to chemicals that can dull the stones, and remove your diamond jewelry before engaging in activities like swimming, gardening, or working out to prevent damage or loss.
Shipping & Returns
Once your order is confirmed, our team will craft your custom jewelry within 15 business days. For domestic shipping, we partner with specialized couriers like Sequel Global Logistics, ensuring delivery within 4 business days of dispatch. You'll receive a tracking number and, for security, the recipient must provide an OTP and valid ID. All shipments are fully insured. Cancellations incur a 5% fee if not yet in production. For international orders, delivery takes 7-14 business days post-dispatch, with potential customs fees borne by the recipient. We use Sequel Global Logistics and DHL Express for reliable international shipping, with tracking provided.