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FAQs
Product & Diamond
Are Lab Grown Diamond real diamonds?
Lab Grown Diamond are real diamonds with the same carbon structure and chemical composition as natural diamonds. They are grown in a lab, offering excellent value and affordability.
Why choose Lab Grown Diamond?
Choose Lab Grown Diamond for their ethical origin and superior value. They are purer than mined diamonds, with fewer defects and less strain in the crystal structure, providing a better, brighter, and whiter gemstone.
What are the 4Cs of Lab Grown Diamond?
Lab Grown Diamond undergo grading based on the 4Cs: Cut, Color, Clarity, and Carat Weight, just like mined diamonds. They vary in quality and do not have to be perfect, colorless, or flawless.
Why are Lab Grown Diamond less expensive than natural diamonds?
Lab Grown Diamond leverage advanced technology without incurring the expenses of mining, transportation, and artificial scarcity. This makes them more affordable and environmentally friendly.
Is Lab Grown Diamond certified?
With us, you get the best. We only offer EF/VVS-VS stones, and our 1ct+ diamonds are IGI/GIA/SGL certified.
Why the name Arth Diamonds?
"Arth" in Hindi means "meaning," reflecting our mission to create meaningful, sustainable jewelry. Each Arth diamond tells a story of innovation, consciousness, and beauty.
We believe jewelry should be significant in both appearance and origin. By choosing the name Arth, we emphasize that every piece we create carries a deeper purpose – to beautify your life while respecting our planet. Through our focus on sustainability, we offer a responsible and ethical choice for discerning jewelry lovers.
Orders & Payments
How do I place an order on Arth Diamonds' website?
Placing an order is easy and secure on arthdiamonds.com. Select a product, click 'Buy Now,' and follow the checkout process. Your order will be confirmed at the end when you provide your payment method.
What payment methods does Arth Diamonds accept?
Arth Diamonds accepts major credit cards, debit cards, net banking offered by Razorpay.
How long does it take for an Arth Diamonds order to be delivered?
Once an order is confirmed, please allow up to 15 business days for production, customization, and quality checks before dispatch. We partner with specialized couriers like Sequel Global Logistics to ensure secure delivery, typically completed within 4 business days domestically and 7-14 business days internationally. Shipments are fully insured, and delivery requires OTP and valid ID proof for security. Order cancellations incur a 5% fee if made before production begins. International orders may be subject to additional customs fees, which are the recipient's responsibility. Tracking numbers are provided for all shipments.
How safe is Arth Diamonds' shipping?
Shipping is secure and insured until you receive the item, using reputable shipment partners like Secure & Sequel Logistics and BVC.
Care & Repair
How do I care for my Arth Diamonds jewelry?
Regularly clean your diamond jewelry to maintain its sparkle by soaking it in a mild soap and warm water solution, then gently scrubbing with a soft-bristled toothbrush. Avoid exposing your jewelry to harsh chemicals like chlorine, bleach, and household cleaners, as these can damage the metal and dull the diamonds. Handle your jewelry with care, avoiding wearing diamond rings or bracelets during activities that could cause scratches or knocks. Store your diamond pieces separately to prevent them from scratching each other or other jewelry items, using a fabric-lined jewelry box or individual pouches, and ensure they are completely dry before storing to prevent tarnish and corrosion. When traveling, use a protective jewelry case to avoid damage from knocks and falls. Periodically inspect your jewelry for loose stones or settings and bring it to a professional jeweler for repair if necessary. Have your diamond jewelry professionally cleaned and inspected at least once a year to maintain its brilliance and ensure the settings are secure. Consider having white gold jewelry re-plated with rhodium periodically to maintain its bright, white finish, and polishing can restore shine to scratched surfaces. Put on your diamond jewelry after applying makeup, perfume, hairspray, or lotions to avoid exposure to chemicals that can dull the stones, and remove your diamond jewelry before engaging in activities like swimming, gardening, or working out to prevent damage or loss.
Returns & Exchange
What is Arth Diamonds' return policy?
At Arth Diamonds, we take pride in our meticulously handcrafted jewellery, ensuring each piece is unique. If you are not satisfied with your purchase, you may return or exchange it within 7 days for a refund at the current market rate. Refunds will be processed within 21 days via direct bank transfer or transaction reversal for online payments. We will collect the item from your address, and the refund will be issued after receiving the product in its original, unused condition with all tags, packaging, and the certificate. Missing certificates will result in a deduction. Altered jewellery and customized pieces are not eligible for return. Delivery charges and making charges for customized pieces will be deducted from the refund. Contact info@arthdiamonds.com within 7 days to initiate a return. Do not return items without our confirmation email.
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